Shipping policy

Shipping Policy – My Rabbit Jewelry

Thank you for choosing My Rabbit Jewelry. We take pride in delivering high-quality jewelry with care, security, and transparency. Please read our shipping policy carefully before placing your order.

1. Processing & Shipping Times

Standard Jewelry (Non-Custom Items)

  • Orders are processed and shipped within 7 business days after payment is confirmed.

  • Processing time does not include weekends or holidays.

Customized Jewelry (Made-to-Order Items)

  • Custom or personalized pieces require additional craftsmanship time.

  • These items ship within 15 business days after payment is confirmed.

Please note: These times refer only to processing and preparation. Delivery time may vary depending on the carrier and the destination.

2. Shipping Method & Tracking

  • All orders are shipped with tracking for your security.

  • Once your order is shipped, you will receive a tracking number via email so you can monitor the delivery progress.

  • My Rabbit Jewelry is not responsible for delays caused by the shipping carrier, customs, weather conditions, or incomplete/incorrect addresses.

3. Shipping Address Responsibility

  • Please ensure the shipping address is correct and complete at checkout.

  • If an incorrect address is provided and the package is returned to us, the customer will be responsible for additional shipping fees to resend the order.

4. Lost or Stolen Packages

Once an order is marked as delivered by the carrier, My Rabbit Jewelry is not responsible for lost, stolen, or misplaced packages.
If this occurs, please contact the shipping carrier directly to file a claim.

5. International Shipping (Optional)

If applicable:

  • International orders may be subject to customs fees, duties, or taxes, which are the buyer’s responsibility.

  • Delivery times may vary depending on customs processing in the destination country.

6. Contact Information

If you have any questions about your order or shipping time, please contact us: